Welcome to Cheap Vibestia Store, your destination for affordable luxury activewear! We’re committed to making your shopping experience seamless from checkout to delivery. Below you’ll find all the details about our shipping options and hassle-free return process.

Shipping Information

Processing Time: All orders are processed within 1-2 business days (excluding weekends and holidays).

Shipping Options:

  • Standard Shipping: $12.95 via DHL or FedEx – delivered within 10-15 days after shipment
  • Free Shipping: Available on orders over $50 via EMS – delivered within 15-25 days after shipment

International Shipping: We ship worldwide (excluding some Asian and remote areas). International customers may be subject to customs fees which are the responsibility of the recipient.

Our Easy Return Process

We want you to love your affordable luxury activewear as much as we love creating it. If you’re not completely satisfied, we offer returns and exchanges within 15 days of receiving your order.

Step-by-Step Return Guide

  1. Contact Us: Email [email protected] within 15 days with:
    • Your order number
    • Item(s) you wish to return/exchange
    • Reason for return
    • Whether you prefer refund or exchange
  2. Wait for Approval: Our team will respond within 1-2 business days with return instructions
  3. Package Your Item: Securely pack the item in its original packaging with tags attached
  4. Ship It Back: Send to our warehouse at:
    Cheap Vibestia Returns
    2366 Lucy Lane
    Terre Haute, US 47807
  5. Confirmation: We’ll email you once we receive and process your return

Return Request Template

Subject: Return Request for Order #[Your Order Number]

Dear Cheap Vibestia Team,

I would like to request a [return/exchange] for my order #[Your Order Number]. The details are as follows:

  • Item Name: [e.g., Aries Active Jersey in size M]
  • Reason for Return: [e.g., Doesn’t fit/Defective item/Changed mind]
  • Preferred Resolution: [Refund to original payment method/Exchange for size L/Store credit]

Please let me know the next steps. Thank you!

Best regards,
[Your Full Name]
[Your Email Address]

Refund Processing

  • Timing: Refunds processed within 3-5 business days after we receive your return
  • Method: Issued to your original payment method (Visa, MasterCard, JCB, or PayPal)
  • Shipping Costs: Original shipping fees ($12.95) are non-refundable
  • Free Shipping Orders: The actual shipping cost ($12.95) will be deducted from your refund

Exchange Policy

Want to exchange that Graphic Shop tee for a different size or swap your Rompers & Jumpsuits for another style?

  • Exchanges are subject to availability
  • We’ll cover standard shipping for your replacement item
  • If the new item costs more, you’ll need to pay the difference
  • If it costs less, we’ll refund the difference

Non-Returnable Items

For hygiene reasons, we cannot accept returns on:

  • Bras and underwear (unless defective)
  • All sale items marked “final sale”

International Returns

For our global customers (excluding some Asian and remote areas):

  • You are responsible for return shipping costs
  • We recommend using a trackable shipping service
  • Customs fees are non-refundable

Note: We process returns as quickly as we ship orders – with the same attention to detail we put into our Essentials Shop and Cozy Set collections!

Still have questions? Contact our friendly customer service team at [email protected] – we’re here to help with your Active Bottoms or any other return queries!